Mon - Fri 8am - 6pm (excluding public holidays)
COVID-19 update: To ensure the safety of yourself and New World employees during COVID-19, please follow the below steps when collecting your Gift Card at New World.
When collecting your Gift Card in-store, please stand 2 metres apart from the customer service desk.
State your personal details to the New World staff member who will place the Gift Card on the desk and then walk away.
You may then approach the desk and collect your Gift Card.
We also recommend that you either use gloves to collect your GIft Card, or apply hand sanitiser after you have collected your Gift Card. Additionally, it is also a good idea to wash your hands and Gift Card when you get home.
To collect this Gift Card simply present your Flybuys card at the customer services desk at any New World store within 30 days.
New World gift cards expire after 24 months from the date of collection and can be spent at New World stores nation-wide.
New World Gift Card Terms and Conditions apply and can be viewed here
See here for further terms and conditions which apply to all Flybuys Store purchases.