COVID-19 update: Please note delivery may be delayed due to alert level restrictions and increasd demand on the courier network.
Your purchase will be couriered to the address confirmed by you and should arrive within 8 working days. Delivery may be delayed due to alert level restrictions and increased demand to the courier network. For rural delivery please allow an additional 2-3 working days. If you are not at home when the courier calls, a card will be left in your mailbox. You may need to call the courier to make alternative arrangements for the item to be delivered.
Items cannot be couriered to a PO Box address and some items are not available for delivery to remote locations (including Chatham Islands, d'Urville Island, Stewart Island, Great Barrier Island, Kawau Island, Matakana Island and Waiheke Island). A customer services representative will contact you if your item is not available for delivery to your address.
We recommend you follow current government guidance on cleaning surfaces when you receive your product.
See here for further terms and conditions which apply to all Flybuys Store purchases.
^Get 1 Flybuys back for every $10 cash you spend in a single Flybuys Store transaction using Points + Cash or cash only from 1 November to 31 December 2021 (Offer). Offer excludes the purchase of gift cards, some vouchers or Points Conversions under Points Swap or BNZ KiwiSaver Scheme. Your Flybuys will be issued within 20 business days of the date of your transaction. Flybuys Membership, Store and Reward Currency Terms and Conditions apply, see here.